Announcement on “Circuit Breaker” extension

Dear Valued Clients,

Singapore Prime Minister Lee Hsien Loong has just announced yesterday that the circuit breaker will be extended to 1st June 2020 to choke off the spread of Covid-19. Existing measures would also be further tightened to decisively bring down numbers in the community.

GoldSilver Central has been working tirelessly from home since the start of the Circuit Breaker and will continue to take queries via our online chat, whatsapp, emails and phone calls during our operating hours. Our online store is still open for orders!

Most of our products and services are still being offered and supported by GoldSilver Central during this period albeit remotely. However, there are a few changes due to the extension of the Circuit Breaker period.

Orders placed over the last few weeks
Collection will only be available for pick up after the 1st June 2020 or the end of the Circuit Breaker period, whichever comes later. For clients who have arranged for collection after the 4th May 2020, we regret to inform you that this is no longer possible. Delivery options continue to be explored and will also only be able to be arranged after the Circuit Breaker period.

To further assure our clients of their orders, GoldSilver Central Operations Team will endeavor to pack clients orders and take photos of the ordered items. We will send these images to clients accordingly. Currently, we are targeting this to be a weekly / fortnightly exercise, depending on the situation’s development and if we are allowed to do so by the authorities. We will continue to keep our clients updated on latest developments. Do feel free to contact us if you have any queries.

In light of the situation, we have also reviewed our processes and will currently be suspending the following services:

1. New Collateral Loans
Current Collateral Loans will still continue to be serviced during this period.

2. Buybacks of Used Jewellery/Scrap Gold
We have also revised our policy earlier in April and would like to gently touch on them.

 

 

 

Placing of New Orders
Clients continue to still be able to place orders via our online store. Do note that full payment is required within 30 minutes of the order as on-site physical inventory is limited. For orders above our online store limit (S$8,200), a minimum of 50% advance payment will be required and clients may reach out to our Sales Team to perform the buy transactions.

Final note
As we previously emphasized, there is no shortage of Gold or Silver in the world. The current squeeze in physical precious metals is due to the supply chain being affected by Covid-19 measures implemented globally. Hence premiums for physical precious metals have increased substantially. Clients can consider products such as Perth Mint Certificate Program, GSC savings accumulation Program and GSC Live! as these products will allow you to lock in current metal prices at minimum mark ups and narrower spreads.

Let us continue to do our part and stay home. I quote the Singapore Prime Minister Mr Lee Hsien Loong, “This is the way to protect yourself, your family and everyone else.” Let us continue to protect each other as one precious metals community. Stay home and stay safe!